How to Add a Team Member

Team Members

The Team Members section allows you to manage users in your organization, assign their roles, and control their access to customers.  


Step-by-Step Guide

1. Navigate to Team Members

Go to the sidebar menu and click Team Members to open the management view.

You’ll see a list of existing team members with their Name, Email, Role, and Assigned Customers.

Navigate to Team Members

2. Select a Company

If your account manages multiple companies, choose the correct one from the Company dropdown menu at the top.

Example: Samba - 1749627      

Select a Company

3. Add a New Member

Click the Add team member button (top-right corner of the screen).

A form or popup will appear where you can enter, once finished:

  • Name
  • Email
  • Role (choose from: Editor, Admin, Viewer, or Superadmin)

Once finished, click Submit to add the new team member.

Add a New Member

4. Choose a Role

Each role grants different permissions:

  • Viewer – Can only view data, no editing.
  • Editor – Can create and edit content.
  • Admin – Full control over campaigns and settings.
  • Superadmin – Has access to all system-wide settings and management features.

Select the appropriate role from the Role dropdown menu next to the user.

Team Member Role

5. Assign Customers

Under Assigned customers, you can specify which customers the team member can manage.

Click the All customers badge to edit this if you want to limit access.

Assign Customers Button

  • Only Admins or Superadmins can add or edit team members.
  • You can edit roles anytime by selecting from the dropdown in the Role column.

Next Step:Ready to onboard a new client?

Learn how to set up a customer and connect their website:

How to Create a New Customer and Get the Tracking Script →

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